Vinted Users Voice Anger Regarding Size Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its measurement guidelines for women's and children's clothes failing to inform all users about the change.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms stating that platform listings now display an altered size classification than originally posted because of the remapping.
Vinted explained the updated approach better aligns with comparable marketplaces.
They have suggested members to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Sizing System Updates
Before the change, the measurements included numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
For certain items, the sizing has been recategorised - such as a large size used to be a 12 but currently displays as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, located in England, said she had been left angered by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices following member complaints.